Iterative Design Services

At Iterative Design we use a wide variety of techniques to assist businesses and non-profits with traditional and innovative user-centered design processes.  All these services are customized to match your business needs by listening to users with an empathetic ear. Our strength is the evaluation of user interfaces for whatever needs to be intuitive and easy to use using discount and traditional usability methods - websites (Intranets, Internets, Extranets) and software designs.

To contact me, send a message to jratner@iterativedesign.com or phone 206-465-8602 in Seattle.

  • Phone usability and other remote testing techniques
  • User experience and heuristic evaluations of software and web sites
  • Field research and naturalistic usability studies
  • User profiles
  • Site maps, nomenclature analysis, and information architecture reviews
  • Tutorials and workshops on interviewing, prototyping, usability testing methods, and phone usability


Recent Projects

  • Present a one day interactive workshop on prototyping.
  • Lead multiple rounds of phone usability testing on a collaborative software web site.
  • Conduct field and lab research on market research software.
  • Create and develop user profiles of ERPII HR, CRM, Financial system.
  • Coordinate three usability bashes using ERPII software prototypes.
  • Edit volume and author one chapter in the 2nd edition of Human Factors and Web Development (Lawrence Erlbaum Associates Inc., 2003)
  • Expert review of navigation and layout of three competitive business systems web sites.
  • Complete online brokerage phone usability study.
  • Conduct competitive analysis and heuristic evaluation of three web-delivered newspapers.
  • Create and develop user profiles of global e-commerce system for purchasing software.
  • Manage and faciltate user testing of paper prototype and user centered design activities for financial toolbox software with development team

 

 
Julie Ratner     2514 E Spring St     Seattle, WA 98122 USA     206-465-8602     jratner@iterativedesign.com