Director of Research.
Big Fish Games, October 2009 - Current
Develop strategic plan for a growing usability and market research team.Initiate planning strategy to align
analytic and research goals for growth of casual download and social gaming business.
Research Manager.
Big Fish Games, November 2007 - October 2009
Design and oversee construction of a state-of-the-art research lab specifically targeted to mobile and multi-player user experience (UX) research.
Hire and lead a top-notch 4-person team to deliver qualitative and quantitative reports
(including conceptual field research, prototype, alpha usability reports and market research survey and beta scores).
Usability Consultant.
Iterative Design, January 2002 - Current
Conduct product design and usability research for Fortune
1000 companies, government agencies, and start-ups including mobile, web,
ERPII, collaborative, e-commerce, financial, and automotive engineering software.
Guest lecturer at UW (2003 - current) and present professional conference tutorials.
Usability Analyst.
InfoSpace Inc, June 2003 - November 2006
Conduct usability research on wireless data applications,
coordinate usability lab construction, expand user-centered design process with activities
including user testing, paper prototyping, field research, diary studies, and heuristic reviews.
Senior Information Architect.
Molecular, Inc. January 2001 - January 2002
Provide thought leadership and
web usability consulting and strategic user experience planning
for clients including Fidelity Investments, and FMTC, FeB,
Boston.com, Yankee Candle, Brown & Company and conduct
training on usability testing.
Senior Usability Specialist.
The MathWorks, Inc 1996 - January 2001
Design, develop and evaluate
graphical user interfaces for MATLAB products, financial toolboxes
and global e-commerce web sites for $100M software company.
Three Year Term Appointment.
Sandia National Laboratories, Statistics and Human Factors Department 1994-96
Design and evaluate graphical
user interfaces and instructional multimedia for the engineering
community, perform usability testing, design web sites, research
human factors guidelines for on-line electronic textbook and
engineering curriculum using SUN SPARCstation, PC, MAC in
Statistics and Human Factors Department.
Graduate Intern. Sandia
National Laboratories, Computational Mechanics and Data Visualization Department 1993-94
Conduct research on engineering
learning styles, develop engineering multimedia web presentations
using Mosaic browser; deliver classes in HTML in Computational
Mechanics and Scientific Visualization Department.
Automation Specialist.
School of American Research, Indian Arts Research Center,
1992
Conduct a full scale inventory
of collections with a team of two assistants, design database
and train staff on how to input data, and present report on
procedures to improve automated collection management of over
10,000 museum quality pieces.
Supervisory Staff Curator.
US Dept of Interior, National Park Service, Division of Cultural
Resources,1987-1992
Instruct regional staff on automated
data management system and registration methods, write cataloging
documentation, collection management plans, provide curatorial
assistance throughout region for the Collections Accountability
Project.