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Julie Ratner
PROFESSIONAL EXPERIENCE Usability Consultant. Iterative Design, January 2002 - Current Develop strategic research plans for mobile and game companies. Conduct traditional and innovative research, including paper prototyping, remote testing and field research for Fortune 1000 companies. Director of Research. Big Fish Games, November 2007 - March 2010 Build research lab and team of qualitative and quantitative experts. Lead social game and ecommerce research research for PC, MAC, and the iPhone. Senior Information Architect. Molecular, Inc. January 2001 - January 2002 Provide thought leadership and web usability consulting and strategic user experience planning for clients including Fidelity Investments, and FMTC, FeB, Boston.com, Yankee Candle, Brown & Company and conduct training on usability testing. Senior Usability Specialist. The MathWorks, Inc 1996 - January 2001 Design, develop and evaluate graphical user interfaces for MATLAB products, financial toolboxes and global e-commerce web sites for private software company. Three Year Term Appointment. Sandia National Laboratories, 1993-94 Design and evaluate graphical user interfaces and instructional multimedia for the engineering community, perform usability testing, design web sites, research human factors guidelines for on-line electronic textbook and engineering curriculum using SUN SPARCstation, PC, MAC in Statistics and Human Factors Department. Graduate Intern. Sandia National Laboratories, 1994-96 Conduct research on engineering learning styles, develop engineering multimedia web presentations using Mosaic browser; deliver classes in HTML in Computational Mechanics and Scientific Visualization Department. Automation Specialist. School of American Research, Indian Arts Research Center, 1992 Conduct a full scale inventory of collections with a team of two assistants, design database and train staff on how to input data, and present report on procedures to improve automated collection management of over 10,000 museum quality pieces. Supervisory Staff Curator. US Dept of Interior, National Park Service, Division of Cultural Resources,1987-1992 Instruct regional staff on automated data management system and registration methods, write cataloging documentation, collection management plans, provide curatorial assistance throughout region for the Collections Accountability Project. Research Assistant. Research Institute for Educational Problems, 1985-1987 Evaluated educational software, completed literature reviews, bibliographies, code data collected from children in schools. EDUCATION Ph.D. in Instructional Technology, 1996 from University of New Mexico, Albuquerque M.A. in Art History, 1985 from Indiana University, Bloomington B.A. in French, cum laude, 1980 from University of Rochester, NY PRESENTATIONS University of Washington guest lecturer, 2004-2010
Expert panelist at Bentley College Usability Boot Camp 2001-2003 Tutorial Presentation UPA conference 2002 Paper Presentations UPA 1998, 2000 and 2002. CHI 1996 and SIG CHI 2002. 3rd Conference on Human Factors and the Web 1997
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