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Julie Ratner
206.465.8602 PROFESSIONAL EXPERIENCE Director of Research. Big Fish Games, October 2009 - Current Develop strategic plan for a growing usability and market research team.Initiate planning strategy to align analytic and research goals for growth of casual download and social gaming business. Research Manager. Big Fish Games, November 2007 - October 2009 Design and oversee construction of a state-of-the-art research lab specifically targeted to mobile and multi-player user experience (UX) research. Hire and lead a top-notch 4-person team to deliver qualitative and quantitative reports (including conceptual field research, prototype, alpha usability reports and market research survey and beta scores). Usability Consultant. Iterative Design, January 2002 - Current Conduct product design and usability research for Fortune 1000 companies, government agencies, and start-ups including mobile, web, ERPII, collaborative, e-commerce, financial, and automotive engineering software. Guest lecturer at UW (2003 - current) and present professional conference tutorials. Usability Analyst. InfoSpace Inc, June 2003 - November 2006 Conduct usability research on wireless data applications, coordinate usability lab construction, expand user-centered design process with activities including user testing, paper prototyping, field research, diary studies, and heuristic reviews. Senior Information Architect. Molecular, Inc. January 2001 - January 2002 Provide thought leadership and web usability consulting and strategic user experience planning for clients including Fidelity Investments, and FMTC, FeB, Boston.com, Yankee Candle, Brown & Company and conduct training on usability testing. Senior Usability Specialist. The MathWorks, Inc 1996 - January 2001 Design, develop and evaluate graphical user interfaces for MATLAB products, financial toolboxes and global e-commerce web sites for $100M software company. Three Year Term Appointment. Sandia National Laboratories, Statistics and Human Factors Department 1994-96 Design and evaluate graphical user interfaces and instructional multimedia for the engineering community, perform usability testing, design web sites, research human factors guidelines for on-line electronic textbook and engineering curriculum using SUN SPARCstation, PC, MAC in Statistics and Human Factors Department. Graduate Intern. Sandia National Laboratories, Computational Mechanics and Data Visualization Department 1993-94 Conduct research on engineering learning styles, develop engineering multimedia web presentations using Mosaic browser; deliver classes in HTML in Computational Mechanics and Scientific Visualization Department. Automation Specialist. School of American Research, Indian Arts Research Center, 1992 Conduct a full scale inventory of collections with a team of two assistants, design database and train staff on how to input data, and present report on procedures to improve automated collection management of over 10,000 museum quality pieces. Supervisory Staff Curator. US Dept of Interior, National Park Service, Division of Cultural Resources,1987-1992 Instruct regional staff on automated data management system and registration methods, write cataloging documentation, collection management plans, provide curatorial assistance throughout region for the Collections Accountability Project. EDUCATION Ph.D. in Training and Learning Technology, 1996 from University of New Mexico, Albuquerque M.A. in Art History, 1985 from Indiana University, Bloomington B.A. in French, cum laude, 1980 from University of Rochester, NY PRESENTATIONS Expert panelist at HCI 2003 Expert panelist at Bentley College Usability Boot Camp 2001, 2002, and 2003 Tutorial Presentation UPA conference 2002 Paper Presentations UPA 1998, 2000 and 2002 Paper Presentation CHI 1996 and SIG 2002 Paper Presentation at the 3rd Conference on Human Factors and the Web 1997
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